There is definitely a global future of work. The difference will only lie with the speed in which regions reach this. One of the reasons for this is that business is expanding globally, which is largely enabled by technology. Alongside this the needs of organisation and individuals are changing rapidly in the same direction. Volatile economies and the speed in which business is done means that companies can no longer offer the security of “a job for life” and individuals want more freedom of choice and individualisation of their working lives. This is especially true of young people who are used to immediacy and personalisation of everything from shoes to their online presence.
This environment has signalled the emergence of a wide variety of employment models next to the permanent, direct, full time employment relationship, ranging from temporary agency work to self-employment. The speed in which this is being adopted differs from country to country and it often depends on the labour market regulatory environment in place and their access to the latest technology. However, the move towards the future of work is happening quicker and more widely than you may think.
What role will recruitment and employment agencies play in supporting companies in the process of the new world of work?
Against the backdrop of more complex and diverse labour markets, a third party is needed to act as an intermediary between employer and employee and guide individuals on their career journey. Support for both companies and individuals are important in order to simplify the complexity. As business requirements continue to change it can be hard for individuals to keep up. Talent is the most important asset for modern businesses but we must not forget that this needs to work for both the workers as well as the employers.
In my view, an intermediary could balance the requirements of both workers and employers to allow both to succeed. The private employment services industry is perfectly placed to fill this role. Recruitment is becoming more and more about not only about matching skills with vacancies, but also matching people with organisations, and people’s individual expectations and needs with work. From my role at Ciett I can see that the private employment services industry could navigate the increasingly complex world of work for the benefit of all; economies, employers and employees.
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